Our dedication is to safeguard your personal details and uphold your privacy. This Privacy Policy details our methods for gathering, using, sharing, and securing your information when you visit our site, book with us, or engage with our services either digitally or in person.
We might gather these categories of data:
Identifying Information
Full Name
Email ID
Contact Number
Postal Address
Billing Details (handled securely by external providers)
Official ID (for age and identity checks where necessary)
Reservation & Activity Details
Booking Record
Likes and Special Requests
On-premises Activity (e.g., spa visits, dining, gaming)
Digital Information
Network Address
Device and Browser Details
Cookies and Monitoring Tools
Site Interaction Information (e.g., pages visited, interactions)
We utilize your information for these reasons:
To handle reservations and bookings
To confirm your identity and age
To handle payments securely
To tailor your experience
To send confirmations and updates
To offer support
To enhance our site and offerings
To fulfill legal and regulatory duties
We don’t sell your personal information. Yet, we might disclose it to:
Reliable service providers (e.g., payment services, customer support systems)
Authorities, when mandated by law
Partners for marketing, only with your consent
We utilize cookies to improve your visit, review site traffic, and deliver personalized content. Cookie settings can be adjusted in your browser.
We use top-tier security protocols to guard your information against unauthorized access, loss, or improper use. Payment processes are encrypted and secure.
Depending on where you are located, you might have the right to:
View your personal data
Rectify or refresh incorrect data
Request the erasure of your data
Revoke consent for specific data activities
Challenge or limit data processing
To make use of these rights, reach out to us using the information provided below.
We keep your data only as long as needed for the purposes outlined in this policy, or as lawfully required.
Our services cater to individuals aged 18 or older. We do not intentionally gather information from children. If we learn of collecting data from a minor, we’ll promptly delete it.
We may periodically revise this Privacy Policy. All updates will be posted on this page with a new revision date. We advise you to check it regularly.
For any inquiries or issues regarding this Privacy Policy or your information, please get in touch with us.